Feature Requests

Support multiple knowledge bases Be able to customize each knowledge base separately Public and Private Knowledge Bases Be able to attach files to an article

In addition to allowing the API to sync SaaS users from application, allow to track other events, such as Subscription, Add To Cart, and other default events, and support custom events. Then allow users to create event targeted campaigns via email, text, in-app to help with onboarding.

Want to be able to get notifications within dashboard and get them in my Slack workspace. Such as when a new submission is created by a user, or someone comments.

Replicate the functionality from the Users and Events API to have a client-side SDK to be able to send the data the same way.

Add reporting module to workspaces to be able to create reports on all user and event data.

In addition to being able to create announcement campaigns via email, would also be able to send out announcement campaigns to trigger in application via an embeddable widget.

Allow users to personalize parts of their content and be able to add emojis to: Statuses Tags Titles Descriptions See http://www.emoji-cheat-sheet.com/ for more examples.

Ability to add live chat and embed in website. Giver recommended list of knowledge base articles depending on page/events Chatbot to answer questions with predefined answers

Use Stripe events to be able to be used as triggers for Campaigns. https://cloudmattr.com/campaigns/

Automate the process from the point a submission is created within a board, and completed and announced to the public. Submission is posted by a user Submission is added to a Roadmap Submission is completed Automatically allows you to create a changelog post for completed submission