Feature Requests


Feel free to submit your ideas, feedback, or feature requests here.

1

Support multiple knowledge bases Be able to customize each knowledge base separately Public and Private Knowledge Bases Be able to attach files to an article
Feature Request Completed
0

2

In addition to allowing the API to sync SaaS users from application, allow to track other events, such as Subscription, Add To Cart, and other default events, and support custom events. Then allow users to create event targeted campaigns via email, text, in-app to help with onboarding.
Feature Request Completed
0

1

Want to be able to get notifications within dashboard and get them in my Slack workspace. Such as when a new submission is created by a user, or someone comments.
Integration Feature Request Completed
0

1

Replicate the functionality from the Users and Events API to have a client-side SDK to be able to send the data the same way.
In Progress
0

3

January 21, 2021

Analytics and Reporting

Add reporting module to workspaces to be able to create reports on all user and event data.
Feature Request Planned
0

0

In addition to being able to create announcement campaigns via email, would also be able to send out announcement campaigns to trigger in application via an embeddable widget.
In Review
0

1

December 24, 2020

Support the usage of emojis

Allow users to personalize parts of their content and be able to add emojis to: Statuses Tags Titles Descriptions See http://www.emoji-cheat-sheet.com/ for more examples.
Feature Request In Review
0

1

February 16, 2021

New Feature - Live Chat

Ability to add live chat and embed in website. Giver recommended list of knowledge base articles depending on page/events Chatbot to answer questions with predefined answers
Feature Request In Review
0

0

Use Stripe events to be able to be used as triggers for Campaigns. https://cloudmattr.com/campaigns/
Integration In Review
0

0

Automate the process from the point a submission is created within a board, and completed and announced to the public. Submission is posted by a user Submission is added to a Roadmap Submission is completed Automatically allows you to create a changelog post for completed submission
Feature Request Planned
0

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