Feature Requests


Feel free to submit your ideas, feedback, or feature requests here.

0

Need to be able to create multiple submissions within my board at the same time from the admin interface. This will make it much easier to add many, rather than one-by-one.
Enhancement In Review
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0

Integrate with https://rightmessage.com/. We were going to build out a custom solution, however your product might fit the requirements we need. Other firms need this too Happy to chat about this
Integration
1

1

February 16, 2021

New Feature - Live Chat

Ability to add live chat and embed in website. Giver recommended list of knowledge base articles depending on page/events Chatbot to answer questions with predefined answers
Feature Request In Review
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0

March 26, 2021

SMS Campaigns

Be able to create SMS campaigns and send text messages to users, similar to being able to send them emails.
Feature Request In Review
0

1

Use Stripe events to be able to be used as triggers for Campaigns. https://cloudmattr.com/campaigns/
Integration In Review
0

0

Lifetime Value (LTV) Prediction Using previous purchase data tracked via Cloudmattr, we'll automatically predict the LTV from each user for the next 3 months using our artificial intelligence model. Cloudmattr users will have the "Predicted LTV - 3 Months" user property to be able to use for their campaigns to create Segments.
New Feature Planned
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0

April 09, 2021

Localization - Spanish

Be able to use platform for Spanish speakers by localizing Cloudmattr for Spanish speaking users.
Feature Request Planned
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Customer Segmentation It is a technique that uses past purchase behavior to divide customers into groups, which would allow Cloudmattr users to target specific clusters of their customers.
idea In Progress
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1

Automate the process from the point a submission is created within a board, and completed and announced to the public. Submission is posted by a user Submission is added to a Roadmap Submission is completed Automatically allows you to create a changelog post for completed submission
Feature Request In Review
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1

December 24, 2020

Support the usage of emojis

Allow users to personalize parts of their content and be able to add emojis to: Statuses Tags Titles Descriptions See http://www.emoji-cheat-sheet.com/ for more examples.
Feature Request In Review
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0

Be able to create push campaigns and send push messages to users, similar to being able to send them emails.
Feature Request In Review
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1

User Property Split Testing Ability to split messages based on user properties Example A Age - Under 25 Age - Over 25 Example B Name - contains David Name - equals John Name - doesnt contain Michael A/B Split Testing Ability to split a campaign into Group A and Group B, so that different messaging flows can be tested side-by-side. Example - Group A - 75% Example - Group B - 25% User Property Change This would be a new Trigger that can start a campaign whenever the value of a user property changes to whatever is specified. Example - User property "active", value changes from "true" to "false"
Feature Request Completed
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1

Add a flow chart UI to allow users to design their campaigns easier, and allow multiple message types within the same campaign.
Enhancement Completed
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1

Allow a user to create checklists that can be shown in website to help businesses onboard their users by creating steps and tracking if they are doing what they need. Example:
Feature Request Completed
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1

In addition to being able to create announcement campaigns via email, would also be able to send out announcement campaigns to trigger in application via an embeddable widget.
Completed
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1

Replicate the functionality from the Users and Events API to have a client-side SDK to be able to send the data the same way.
Completed
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1

Want to be able to get notifications within dashboard and get them in my Slack workspace. Such as when a new submission is created by a user, or someone comments.
Integration Feature Request Completed
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2

In addition to allowing the API to sync SaaS users from application, allow to track other events, such as Subscription, Add To Cart, and other default events, and support custom events. Then allow users to create event targeted campaigns via email, text, in-app to help with onboarding.
Feature Request Completed
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2

Support multiple knowledge bases Be able to customize each knowledge base separately Public and Private Knowledge Bases Be able to attach files to an article
Feature Request Completed
2

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